Orders and Payments
We accept the following types of credit card payments using Paypal: VISA, MasterCard, American Express.
Shipping
We ship locally in Singapore as well as globally. International shipping is available with calculated rates at checkout. Explore our worldwide shipping options with convenient calculated rates at checkout
Local shipping within Singapore will take around 3-5 working days, and international shipping will take minimally 7 working days depending on the location. For our local customers in Singapore, expect your package to arrive within 3-5 working days. If you're ordering internationally, please allow a minimum of 7 working days for delivery, depending on your location.
Product Warranty and Assurance
Your purchases are covered by a one year limited warranty against manufacturing defects, excluding standard wear and tear.
We apologise if happens and we would like to offer a direct replacement for it. Please send us pictures to info@kandis.sg so that we can prevent this from happening in the future.
Returns
For unopened or unused purchases, you can return them within 7 days in the original packaging. Please contact us at info@kandis.sg, and we can process returns on a case by case basis.
